At Kakic Universe, we build intelligent chatbot solutions that help businesses respond faster, capture leads, guide customers, and simplify everyday communication. Our new chatbot service, ZWIBOTS, is designed for businesses that want a smarter way to handle inquiries, pricing, bookings, FAQs, customer support, and sales conversations without overwhelming their team.
ZWIBOTS are smart business chatbots designed to help your customers get quick answers, understand your services, check pricing, submit inquiries, and hand over important information to your team.
Instead of losing leads through slow replies or repeated questions, ZWIBOTS helps you automate the first stage of communication while keeping the final human touch where it matters.
Most customers do not want to wait hours for a reply. A chatbot helps your business answer common questions instantly and guide people in the right direction.
Instead of answering the same questions repeatedly, your team receives cleaner, better-organised inquiries from customers who have already been guided through the first step.
ZWIBOTS can collect useful customer information such as name, service interest, budget, contact details, requirements, and preferred package before your team takes over.
A chatbot can keep your business responsive during busy periods, after hours, weekends, and high-inquiry campaigns.






Answer common questions about your services, prices, opening hours, location, availability, requirements, and processes.
Guide customers through service options, collect their details, and send your team a clean summary of the inquiry.
Allow customers to request bookings, check service options, and submit the details your team needs to confirm.
Support product inquiries, quotation requests, invoice generation, receipts, and payment guidance.
Use your chatbot as the conversion point for social media campaigns, adverts, website visitors, and WhatsApp inquiries.
We review your services, pricing, customer questions, and the type of inquiries you receive.
We design a chatbot conversation that guides customers, collects the right information, and reduces unnecessary back-and-forth.
We configure your chatbot package based on your selected plan and business needs.
Customers can start interacting with your bot, while your team receives better-organised leads and summaries.
ZWIBOTS is powered by a partnership between Kakic Universe and CN Technologies, bringing together creative digital strategy and strong technical execution.
Kakic Universe focuses on the customer journey, branding, marketing funnels, chatbot flow design, and lead conversion strategy. CN Technologies brings the technical expertise needed for scalable systems, integrations, cloud support, web platforms, and enterprise-ready digital solutions.
Together, we build chatbot solutions that do more than reply to customers. ZWIBOTS helps your business capture leads, organise inquiries, support bookings, manage customer communication, and create a smoother sales process from first message to final handover.
ZWIBOTS gives your business a smarter way to communicate, powered by Kakic Universe’s creative strategy and CN Technologies’ technical strength.
ZWIBOTS is Kakic Universe’s chatbot service designed to help businesses automate customer conversations, answer questions, collect leads, and improve communication.
Yes. ZWIBOTS can be structured for WhatsApp-based customer conversations, depending on the setup and business requirements.
Yes. The Pro and Ultimate plans include human handover so your team can take over when needed.
Yes. ZWIBOTS can collect names, contact details, service interests, requirements, booking details, and other important information.
The Ultimate Plan can support ecommerce functionality including quotations, invoices, receipts, and supported payment options such as Ecocash and PayNow.
Whether you need a simple professional website or a more advanced business platform, Kakic can help you create a website that supports your brand and growth

$25 per month
Setup Cost: $60
The Lite Plan is ideal for small businesses that need a simple chatbot to handle basic inquiries and filter leads.
Lead filtering
FAQ auto-replies
Basic dashboard
Up to 500 contacts maximum
Small businesses
Startups
Service providers
Businesses receiving basic repeated questions
Brands that need a simple customer inquiry assistant
$65 per month
Setup Cost: $150
The Pro Plan is ideal for growing businesses that need a more advanced chatbot with AI conversations, lead management, and human handover.
Everything in Spark Bot
Conversational AI
Custom flow builder
Human handover
CRM for leads
Email summaries of leads
Up to 2,000 contacts per month
Growing businesses
Agencies
Clinics
Schools
Retail businesses
Service-based companies
Businesses that need structured lead management
$150 per month
Setup Cost: $500
The Ultimate Plan is built for businesses that need a complete chatbot system with booking, broadcasts, ecommerce functionality, and unlimited contacts.
Everything in Spark Bot and Kinetic Bot
Booking system
Mass broadcasts
Ecommerce functionality
Quotations
Invoices
Receipts
Payment support through Ecocash, PayNow, and other supported options
Unlimited contacts
Larger businesses
High-volume customer support
Online sellers
Booking-based businesses
Events and ticketing inquiries
Companies that need sales, payments, and customer management in one system
Kakic Universe © 2026 | Official Website
Kakic Universe © 2026 | Official Website